What information do we collect?
We collect information from you when you register on the
site, place an order, enter a contest or sweepstakes, respond to a survey or
communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name,
e-mail address, mailing address, phone number, credit card information or other
information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we
can fulfill the gift purchase. The information we collect about gift recipients
is not used for marketing purposes.
Like many websites, we use "cookies" to enhance
your experience and gather information about visitors and visits to our
websites. Please refer to the "Do we use 'cookies'?" section below for
information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you
register, purchase products, enter a contest or promotion, respond to a survey
or marketing communication, surf the website, or use certain other site
features in the following ways:
To personalize your site experience and to allow us to
deliver the type of content and product offerings in which you are most
interested.
To allow us to better service you in responding to your
customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site
feature.
If you have opted-in to receive our e-mail newsletter, we
may send you periodic e-mails. If you would no longer like to receive
promotional e-mail from us, please refer to the "How can you opt-out,
remove or modify information you have provided to us?" section below. If
you have not opted-in to receive e-mail newsletters, you will not receive these
e-mails. Visitors who register or participate in other site features such as
marketing programs and 'members-only' content will be given a choice whether
they would like to be on our e-mail list and receive e-mail communications from
us.
How do we protect visitor information?
We implement a variety of security measures to maintain the
safety of your personal information. Your personal information is contained
behind secured networks and is only accessible by a limited number of persons
who have special access rights to such systems and are required to keep the
information confidential. When you place orders or access your personal
information, we offer the use of a secure server. All sensitive/credit
information you supply is transmitted via Secure Socket Layer (SSL) technology
and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service
provider transfers to your computer's hard drive through your Web browser (if
you allow) that enables the site's or service provider's systems to recognize
your browser and capture and remember certain information. For instance, we use
cookies to help us remember and process the items in your shopping cart. They
are also used to help us understand your preferences based on previous or
current site activity, which enables us to provide you with improved services.
We also use cookies to help us compile aggregate data about site traffic and
site interaction so that we can offer better site experiences and tools in the
future.
We may contract with third-party service providers to assist
us in better understanding our site visitors. These service providers are not
permitted to use the information collected on our behalf except to help us
conduct and improve our business.
You can choose to have your computer warn you each time a
cookie is being sent, or you can choose to turn off all cookies. You do this
through your browser (like Netscape Navigator or Internet Explorer) settings.
Each browser is a little different, so look at your browser Help menu to learn
the correct way to modify your cookies. If you turn cookies off, you won't have
access to many features that make your site experience more efficient and some
of our services will not function properly. However, you can still place orders
over the telephone by contacting customer service.
Do we disclose the information we collect to outside
parties?
We do not sell, trade, or otherwise transfer to outside
parties your personally identifiable information unless we provide you with
advance notice, except as described below. The term "outside parties"
does not include ROAD RUNNER CIGARS LLC. It also does not include website
hosting partners and other parties who assist us in operating our website,
conducting our business, or servicing you, so long as those parties agree to
keep this information confidential. We may also release your information when
we believe release is appropriate to comply with the law, enforce our site
policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may
be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have
provided to us?
To modify your e-mail subscriptions, please let us know by
modifying your preferences in the "My Account" section. Please note
that due to email production schedules you may receive any emails already in
production.
To delete all your online account information from our
database, sign into the "My Account" section of our site and remove
your shipping addresses, billing addresses & payment information. Please
note that we may maintain information about an individual sales transaction in
order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may
include third party links on our site. These linked sites have separate and
independent privacy policies. We therefore have no responsibility or liability
for the content and activities of these linked sites. Nonetheless, we seek to
protect the integrity of our site and welcome any feedback about these linked
sites (including if a specific link does not work).
Changes to our policy
If we decide to change our privacy policy, we will post
those changes on this page. Policy changes will apply only to information
collected after the date of the change.
Questions and feedback
We welcome your questions, comments, and concerns about
privacy. Please send us any and all feedback pertaining to privacy, or any
other issue.
Online Policy Only
This online privacy policy applies only to information
collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section
establishing the use, disclaimers, and limitations of liability governing the
use of our website.
Your consent
By using our site, you consent to our privacy policy.
