Shipping Policy

WE DO NOT SHIP ON WEEKENDS. WE DO NOT SHIP OUTSIDE USA.

 

WE ARE NOT RESPONSIBLE FOR STOLEN ORDERS. BEFORE ANY SOLUTION OR HELP FROM OUR PART ON STOLEN ORDERS, OR CASES CLAIMING AS "NOT DELIVERED", CUSTOMERS MUST PROVIDE A CLAIM NUMBER OPENED WITH THE SHIPPING CARRIER.

 

All claims must be received no later than 15 days after the shipment date.

 

FREE Shipping is only valid within the lower 48 states. The following States are excluded from our FREE SHIPPING promotion: Hawaii, Alaska, Virgin Islands and Puerto Rico.

 

FREE Shipping orders will be shipped via UPS/USPS Ground 1-8 Days only.

 

Important: Although we are not offering the option to choose the shipping company right now, if you have any particular need to use one specific company (UPS or USPS) for your shipment, please use the comment box and let us know before submitting the order. We will try to follow your indications if the shipping rates allow us to do it.

 

Please allow 24-48 business hours for processing. The only Shipping method we work with is Ground (5 to 8 days), any other method requested will have an extra fee.

 

Estimated time of arrival starts from the date the order is shipped.

 

UPS does not deliver on Weekends or Holidays

 

USPS does not deliver on Holidays

 

All Shipping prices will be display at Checkout Page

 

You will receive an email confirmation once the order is shipped containing the tracking number

 

Please allow up to 48 hours for the tracking number to register with the shipping carrier

 

You must be 21 year of age or older to order cigar products or cigar accessories.

 

FAA Regulations and safety hazard laws prohibit the shipment of lighters via Air.

 

All Humidors will be charged extra for delivery and ship via UPS Ground only

 

We ship via UPS and/or USPS

 

Shipping Upgrades rates will display at checkout

 

We do not ship to Montana.

 

Large items (Humidors) do not qualify for FREE Shipping.

The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.

Top